Data Privacy Policy

Data Controller Information

This privacy policy explains how datanovaubex AG ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website or use our services. datanovaubex AG is the data controller responsible for your personal information.

Company Details:
datanovaubex AG
Blumengasse 134
1040 Vienna, Austria
Registration Number: FN963258a
Email: privacy@datanovaubex.world
Phone: +43 11014699

Data Collection

We collect data we receive from you when you interact with our website and services. The types of personal data we may collect include:

• Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms or request information
• Technical Data: IP address, browser type, operating system, referring website, pages visited, and timestamps
• Communication Data: Records of correspondence when you contact us via email, phone, or contact forms
• Marketing Data: Your preferences for receiving marketing communications and information about your interests
• Usage Data: Information about how you use our website and services, including pages visited and features accessed

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. We use your personal information for the following purposes:

• Service Provision: To provide and maintain our digital workflow solutions and respond to your enquiries
• Communication: To communicate with you about our services, respond to your requests, and provide customer support
• Business Operations: To manage our business relationship with you and improve our services
• Marketing: To send you information about our services, industry insights, and promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests
• Website Improvement: To analyse website usage and improve user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service Providers: Trusted third-party companies that help us operate our business, such as hosting providers, email services, and analytics tools
• Legal Requirements: When required by law, legal process, or to protect our rights and the rights of others
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business

All third-party service providers are required to maintain the confidentiality and security of your personal information.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. Our data retention periods are:

• Contact Enquiries: 3 years from last contact
• Customer Data: Duration of business relationship plus 7 years for legal compliance
• Marketing Data: Until you withdraw consent or 2 years of inactivity
• Website Analytics: 26 months (Google Analytics default)

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Request correction of inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing of your data for marketing or legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at privacy@datanovaubex.world or +43 11014699.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection
• Incident response procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with the law.