Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website and services provided by datanovaubex AG ("Company", "we", "us", or "our"). By accessing or using our website at datanovaubex.world or our digital workflow solutions, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Company Information

datanovaubex AG is a company registered in Austria with the following details:

• Company Name: datanovaubex AG
• Registration Number: FN963258a
• Address: Blumengasse 134, 1040 Vienna, Austria
• Email: legal@datanovaubex.world
• Phone: +43 11014699

Description of Services

datanovaubex provides enterprise digital workflow reporting platforms and related services including but not limited to:

• Workflow automation solutions
• Digital reporting and analytics platforms
• Process optimisation consultancy
• Enterprise system integration
• Cloud migration services
• Training and support services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

User Obligations

By using our services, you agree to:

• Provide accurate and complete information when creating accounts or submitting enquiries
• Use our services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorised access to our systems or other users' data
• Not use our services to transmit harmful, offensive, or illegal content
• Maintain the confidentiality of any login credentials provided
• Comply with all applicable laws and regulations
• Respect the intellectual property rights of datanovaubex and third parties
• Not reverse engineer, decompile, or attempt to extract source code from our software

Account Registration and Security

Some of our services may require you to create an account. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use
• Ensuring your account information remains current and accurate

We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.

Payment and Billing

For paid services:

• Fees are charged in Euros (EUR) and are due in advance
• All prices are exclusive of applicable taxes unless stated otherwise
• Payment terms are specified in your service agreement
• We may suspend services for non-payment after reasonable notice
• Refunds are provided according to our refund policy

Intellectual Property

All content, software, and materials provided through our services, including but not limited to text, graphics, logos, software code, and design elements, are the property of datanovaubex or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use our services for their intended purpose. This licence does not include the right to:

• Reproduce, distribute, or publicly display our proprietary materials
• Create derivative works based on our services
• Use our trademarks or branding without written permission
• Sell, lease, or sublicense access to our services

Data and Privacy

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

For services that process your business data, we act as a data processor and you retain ownership of your data. We implement appropriate security measures to protect your data and will not access or use your data except as necessary to provide services or as required by law.

Service Availability

While we strive to maintain high availability of our services, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Force majeure events
• Third-party service dependencies

We will provide reasonable notice of planned maintenance when possible.

Limitation of Liability

To the maximum extent permitted by law, datanovaubex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Our total liability for any claims arising from these Terms or our services shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

Some jurisdictions do not allow the limitation of certain damages, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless datanovaubex, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your use of our services
• Your violation of any third-party rights
• Any content you submit through our services

Governing Law

These Terms are governed by and construed in accordance with the laws of Austria. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights as a consumer under applicable EU consumer protection laws.

Termination

Either party may terminate the service relationship at any time:

• You may stop using our services and close your account at any time
• We may suspend or terminate your access for violation of these Terms
• We may discontinue services with reasonable advance notice
• Termination does not relieve you of payment obligations incurred before termination

Upon termination, your right to use our services ceases immediately, and we may delete your account and data according to our data retention policy.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labour disputes, government actions, or technical failures of third-party services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and datanovaubex regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms, please contact us: